Upkeep Training is a specialist training provider for the social housing sector. We exist to help landlords and their partners deliver safer homes, better services and more confident, professional teams – always with residents at the heart of what we do.
Sarah is a qualified adult tutor and training specialist with over 15 years’ experience in the housing sector. She has designed and delivered programmes for staff at all levels, with a particular focus on housing management, customer service and compliance.
Lynda brings extensive experience of housing policy, regulation and professional education. She leads on the design of our qualification programmes and works closely with sector bodies to ensure our courses stay relevant and up to date.
Tina works with housing organisations to understand their needs and match them with the right programmes and consultancy support. She’s often the first point of contact for new clients and leads on building long-term relationships.
Jo manages learner enrolments, Moodle access and day-to-day administration, making sure participants have the information and support they need throughout their studies.
Upkeep Training is a multi-award winning specialist repairs and maintenance training provider offering CIH and ABBE accredited qualifications and short courses. If you work in social housing, property management or facilities management we will help you develop the knowledge and skills you need to make your property, their home.
With this ethos comes the commitment to support the sector to raise standards and comply with the expectations of the government as set out in the Social Housing (Regulation) Act 2023 and Awaab’s Law. We do this by offering CIH qualifications at levels 3, 4 and 5 alongside courses on condensation damp & mould, customer service, disrepair and HHSRS.
These specially designed courses and qualifications benefit learners of all ages and backgrounds, including people working in construction and housing in technical and non-technical roles. We were delivering courses via virtual classrooms before the Covid-19 pandemic required a shift in employers’ approach to work and learning and have been delighted to refine this further over the last couple of years. We have an impressive track record of offering courses via Zoom, with our expert trainers using the best of the virtual facilities available. This makes the best use of your staff time in not having to travel to a venue and gives you and their comfort in personal safety.
If there is a subject you’d like your staff to improve their knowledge on that isn’t listed on our course calendar, or if you would like us to come to your workplace to deliver to a group/groups of employees, then give us a call. We pride ourselves on delivering the best quality, relevant, training, via methods that suit your needs, at a time that’s right for you.


