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First Time Managers

£795.00

Course overview

First time managers: right from the start

This training is interactive, with large and small group work, case studies and individual exercises. You’ll have the opportunity to discuss situations from your own experience.

After the course, you will complete an assignment in order to receive a certificate of your achievement

 

Course overview

  • Consider the role of a line manager and all that it entails
  • Discuss the 4 key behaviours of managers and assess yourself
  • Learn what situational management is and how to use it
  • Review the elements of performance and how to assess and manage your staff
  • Assess different ways to communicate with your team
  • Evaluate your own personal development
  • Take a short online evaluation and submit an assignment

 

What the course covers

DAY 1

  • The core ingredients for a first line manager
  • Personal development planning
  • Communication, listening and questioning
  • Performance and behaviours
  • Management styles
  • Giving and receiving feedback

DAY 2

  • Situational management
  • Staff competence
  • Training/coaching
  • Persuasive techniques
  • Delegation

 

Who should attend

This 2-day course is perfect for:

New managers

Current managers who want a refresher/update

People planning to move into their first managerial role

 

Location

Online

 

Dates

TO BE CONFIRMED – please contact us for more info and to be added to a waiting list.

 

Course length

2 days 

 

Price

£795 + VAT per person.  

 

View a pdf flyer of this course here.

Why Upkeep?

Upkeep’s courses have been developed by, and with industry experts.

 

All of our tutors have current or recent professional industry experience which means that you are learning from professionals with a great level of experience and skills.

 

All courses are delivered live online with our tutors.

 

Get in touch at sales@upkeeptraining.co.uk or give us a call on 0208 123 0804.

2026 Intake Dates:

  • Please enquire to be added to the waiting list.

FAQ’s

Upkeep’s courses have been developed by, and with industry experts. All of our tutors have current or recent professional industry experience which means that you are learning from professionals with a great level of experience and skills. If you would like to find out about a bespoke training package tailored to meet your needs and those of your organisation. Get in touch at sales@upkeep.staging.mtg-digital.com or give us a call on 0208 123 0804.

Upkeep’s courses have been developed by, and with industry experts. All of our tutors have current or recent professional industry experience which means that you are learning from professionals with a great level of experience and skills. If you would like to find out about a bespoke training package tailored to meet your needs and those of your organisation. Get in touch at sales@upkeep.staging.mtg-digital.com or give us a call on 0208 123 0804.

Upkeep’s courses have been developed by, and with industry experts. All of our tutors have current or recent professional industry experience which means that you are learning from professionals with a great level of experience and skills. If you would like to find out about a bespoke training package tailored to meet your needs and those of your organisation. Get in touch at sales@upkeep.staging.mtg-digital.com or give us a call on 0208 123 0804.

Upkeep’s courses have been developed by, and with industry experts. All of our tutors have current or recent professional industry experience which means that you are learning from professionals with a great level of experience and skills. If you would like to find out about a bespoke training package tailored to meet your needs and those of your organisation. Get in touch at sales@upkeep.staging.mtg-digital.com or give us a call on 0208 123 0804.

Upkeep’s courses have been developed by, and with industry experts. All of our tutors have current or recent professional industry experience which means that you are learning from professionals with a great level of experience and skills. If you would like to find out about a bespoke training package tailored to meet your needs and those of your organisation. Get in touch at sales@upkeep.staging.mtg-digital.com or give us a call on 0208 123 0804.

Upkeep’s courses have been developed by, and with industry experts. All of our tutors have current or recent professional industry experience which means that you are learning from professionals with a great level of experience and skills. If you would like to find out about a bespoke training package tailored to meet your needs and those of your organisation. Get in touch at sales@upkeep.staging.mtg-digital.com or give us a call on 0208 123 0804.

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First Time Managers

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