This training course covers everything you need to know about the old and new statute, case law, Regulator and Ombudsman expectations and tackling fitness, disrepair, damp and mould, gaining access and disrepair claims.

Benefits of attending

By understanding the law, you will know:

• What’s necessary for you to do: what’s new, what the law requires, what it covers and what it doesn’t
• How to minimise risk
• Consider what defences might be available to you
• How you should communicate with tenants, managers, surveyors and contractors effectively and with confidence

Who should attend?

Managers and team leaders in housing maintenance and asset management departments

Course content:

• Damp, mould and condensation – Awaab’s law
• Social Housing (Regulation) Act 2023 and new regulatory standards
•  Ombudsman themes and complaint handling
•  Decent Homes Standard and Housing Health and Safety Rating System reviews
• Homes (Fitness for Human Habitation) Act 2018
• How to deal with problematic issues, i.e. access, retrofitting, no-win no-fee claims, management companies, damages and costs
• Tenants’ obligations “using the property in a tenant-like manner”
•  S.11 Landlord and Tenant Act 1985
• Defective Premises Act 1972
•  Environmental Protection Act 1990 and statutory nuisance
•  Defects in common parts and the duty of care
•  The disrepair ‘protocol’

Delivery Dates 2025

PDF DOWNLOAD

Download the Datasheet here for more information.

Price

£645 + vat per person for the 2-day course.