Housing, fitness, disrepair & the law

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Course overview

This training course covers everything you need to know about the old and new statute, case law, Regulator and Ombudsman expectations and tackling fitness, disrepair, damp and mould, gaining access and disrepair claims.

By understanding the law, you will know:

What’s necessary for you to do: what’s new, what the law requires, what it covers and what it doesn’t
How to minimise risk
Consider what defences might be available to you
How you should communicate with tenants, managers, surveyors and contractors effectively and with confidence

Suitable for

Managers and team leaders in housing maintenance and asset management departments.

What the course covers

Damp, mould and condensation – Awaab’s law
Social Housing (Regulation) Act 2023 and new regulatory standards
Ombudsman themes and complaint handling
Decent Homes Standard and Housing Health and Safety Rating System reviews
Homes (Fitness for Human Habitation) Act 2018
How to deal with problematic issues, i.e. access, retrofitting, no-win no-fee claims, management companies, damages and costs