Upkeep Training is a multi award-winning specialist provider of professional qualifications to the social housing sector
If you work in social housing, property management or facilities management we will help you develop the knowledge and skills you need to make your property, their home
Spring training opportunities for housing professionals
Strengthen your team’s capability, confidence, and compliance with Upkeep’s nationally recognised qualifications and specialist training. Designed specifically for housing organisations, our programmes ensure your staff have the knowledge and skills to deliver safe, high‑quality homes and outstanding resident service.
🏠ABBE/Upkeep Level 2 Award in How Homes Work
Upkeep is the only provider of this qualification in England
Give your non‑technical staff or new maintenance colleagues the essential grounding they need to understand how homes are built, how they function, and what can go wrong.
Why this qualification matters
- Improves diagnostic accuracy and first‑time fix rates
- Builds confidence when speaking with residents
- Ensures the right works orders are raised
- Reduces unnecessary callouts and follow‑on visits
After completing a short e-learing induction the course structure is 5 units taken over approximately 5 weeks
- Building a Home
- Plumbing, Waste & Drains
- Damp, Condensation & Mould
- Electrics, Heating & Externals
- Law, Regulation, Diagnosing & Reporting Repairs
Each unit is delivered over one day and includes a comprehensive workbook for learning and revision.
After completing the modules and successful completion of an online exam learners receive an official ABBE Level 2 certificate.
Upcoming dates
- March – May (booking now)
- June – July
- September – October
- January – February (2027)
🏠Housing, Fitness, Disrepair & the Law
Live online training for managers and team leaders
Stay ahead of rapidly evolving legislation, regulatory expectations, and case law.
This 2 day course equips leaders in maintenance and asset management with the knowledge to manage risk, ensure compliance, and respond effectively to damp, mould, disrepair and access challenges.
Key topics include
- Damp, mould & condensation – Awaab’s Law
- Social Housing (Regulation) Act 2023 & new regulatory standards
- Ombudsman themes & complaint‑handling expectations
- Decent Homes Standard & HHSRS reviews
- Homes (Fitness for Human Habitation) Act 2018
- Managing complex issues: access, retrofitting, no‑win‑no‑fee claims, management companies
- Tenant obligations & “tenant‑like manner”
- S.11 Landlord & Tenant Act 1985
- Defective Premises Act 1972
- Environmental Protection Act 1990
- Disrepair protocol & duty of care in common parts.
🏠 ABBE/Upkeep Level 2 Award in Understanding the Housing Health and Safety Rating System
One‑day online course for staff assessing or managing properties
Ideal for housing officers, estate managers, PSL teams, surveyors and private property managers.
Your team will learn:
- Practical application of the Fitness for Habitation Acts (2018 & 2022) and the HHSRS
- How to identify hazards, deficiencies and defects
- Understanding the 29 HHSRS hazards
- Standards underpinning Fitness for Habitation and HHSRS
- Key risk areas: fire safety, carbon monoxide, asbestos, electrics, overcrowding, steps/stairs and more
- Reducing the risk of failing the Decent Homes Standard
- Minimising exposure to tenant claims, damages and legal costs
- Real‑world examples and group case discussions
After successful completion of an online exam leaners receive an official ABBE Level 2 certificate.
Upkeep Training – helping make your property, their home
Tel: 0208 123 0804
Email: hello@upkeeptraining.co.uk
If you have a number of colleagues that need to take a course we can come to you! Ask us about our In-House training packages.
We also offer a dedicated Consultancy Service designed specifically for forward‑thinking HR leaders and departmental directors. Our specialist support delivers targeted training, development interventions, and process optimisation that strengthen capability, enhance operational performance, and create a more efficient, people‑centred department. The result is a smoother‑running function that’s equipped to meet organisational goals with confidence and clarity. Contact us for more information.
